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Functionality

How do I wind my watch?

Chronographs: The Hilts Chronographs use a Miyota 6S21 a quartz movement, meaning they don’t require winding like mechanical watches do. Instead, they are battery powered. If the watch stops or the chronograph functions become unreliable, the battery

How do I set the time?

Chronographs and Mechanical/Automatic Watches: Unscrew the crown counterclockwise, pull it out to position 2, and rotate to adjust the hour and minute hands. When the crown is in this position, the second hand will stop. Adjust the time as needed.

How do I set the date?

Chronographs: Pull the crown out to the 1st Click Position. Turn the crown clockwise to set the date. *If the date is set between the hours of around 8pm and 2am, the date may not change on the following day. After the date has been set, push the cro

The date is changing at noon instead of midnight. How can I fix this?

Chronographs: If the date on your Chronograph is changing at noon instead of midnight, it's likely that the watch is set 12 hours off. To correct this, pull the crown out to the second position and rotate the hands forward by 12 hours. Once the hands

My watch has stopped. What should I do?

Chronographs: If your quartz chronograph stops ticking, it likely needs a new battery. We recommend taking it to a professional watchmaker for battery replacement to ensure the water resistance remains intact.

My watch stopped after being exposed to water. What now?

If your watch has been exposed to water and stops working, immediately dry it off and take it to a professional for inspection. Even if your watch is water-resistant, water ingress can occur if the crown was not fully secured or if seals are worn out

My watch is running fast/slow. How can I adjust it?

Chronographs: Quartz movements like the Miyota 6S21 are known for their precision and should rarely run fast or slow. If you notice a significant deviation, the first step is to check the battery. A low battery can sometimes cause timing issues, so i

What Should I Do if My Watch Becomes Magnetized?

If your watch suddenly starts running much faster than usual, it’s likely that it has become magnetized. This can happen if the watch has been exposed to strong magnetic fields from electronic devices like laptops, smartphones, household appliances,

The second hand is skipping or moving irregularly. What does this mean?

Chronographs: A skipping second hand often indicates that the battery is low and needs to be replaced soon. Mechanical/Automatic Watches: If the second hand is moving irregularly, the watch might need winding or could require servicing if the issue p

The crown is difficult to pull out. What should I do?

The crown should be snug to maintain water resistance but not overly difficult to pull out. If it feels stuck, try gently rotating it back and forth while pulling. If it remains stiff, consult a watchmaker, as forcing it could damage the mechanism.